Our Institutional Quality Policy

Our Quality Policy

Our fundamental principle is to provide healthcare that meets national and international quality standards; protect the rights of patients and their relatives; ensure their satisfaction; and inform and educate them at every stage of treatment. We aim to improve employee satisfaction by creating a peaceful, participatory and tolerant working environment, provide services based on scientific and evidence-based medicine, and ensure continuous development.

Our principles include measuring our services together with our employees, making the necessary improvements, providing quality healthcare at reasonable cost and maintaining healthcare standards. Effective implementation of the Quality Management System and continuous improvement also form the foundation of our quality policy.

Vizyon Eye Hospital and its partner healthcare institutions place quality and patient safety among their highest priorities. Our hospital operates continuous quality improvement programmes to provide medical care at international standards.

Mersin Vizyon Eye Hospital, in line with the innovations and services offered by its partner healthcare institutions, operates according to ISO 9001 Quality Management System standards. All our partner healthcare institutions aim to provide patients with the best possible care by meeting international standards in areas such as patient safety, infection control and prevention, patient care and assessment, risk management, staff training, information management and facility safety.