AI Assistant · 24/7

Vizzi — Vizyon Eye Hospital’s AI Assistant

A digital assistant developed by an eye hospital in Mersin to answer your eye health questions day and night. Get instant information about cataracts, smart lenses, laser eye surgery, keratoconus and more.

Vizzi AI assistant owl mascot

What can Vizzi do?

Treatment information

Simple, clear explanations of cataract, smart lens, LASIK, PRK, ICL, keratoconus, retinal and strabismus treatments.

Page-specific suggestions

Suggests questions relevant to the page you are viewing and provides information about the relevant doctor on doctor profile pages.

Partner institution enquiries

Answers questions about our SGK and private insurance agreements using our current list.

Quick appointment guidance

Connects you to our team with a one-tap call or a prepared WhatsApp message.

Support in 3 languages

Speaks Turkish, English and Arabic, also helping patients visiting from abroad.

Chat memory

Your conversation continues where you left off when you move between pages on the site.

Important: Vizzi is for information only. It does not diagnose conditions or recommend treatment. If you have symptoms, book an appointment for an examination with our doctors. In an emergency, call 112.

Frequently Asked Questions

What is Vizzi?

Vizzi is Private Vizyon Eye Hospital’s AI-powered digital assistant. It answers questions about eye diseases, treatments, our doctors, partner institutions and appointments in Turkish, English and Arabic, 24/7.

Does Vizzi make diagnoses?

No. Vizzi is for information only; it does not diagnose conditions or recommend treatment. An eye examination at our hospital is required for a definitive assessment.

Can I book an appointment through Vizzi?

Vizzi directs you with one tap to our appointment line on 0324 238 83 83 or our WhatsApp line on 0541 720 83 83. Your appointment is arranged by our hospital team.

Can I ask Vizzi whether my insurer has an agreement with the hospital?

Yes. Vizzi answers using our current list of partner institutions, including SGK and private insurance companies. We recommend calling the hospital to confirm your policy coverage.

How do I use Vizzi?

Simply tap the owl icon in the bottom-left corner of any page on our website. Vizzi suggests questions relevant to the page you are viewing, such as cataracts, laser treatment or keratoconus.